Austin Fulfillment Operations

Direct warehouse support and dispatch lines

Inquiries regarding order status, bulk shipments, and warranty claims are answered directly by our Austin operations team within one business day.

Mon–Fri

09:00–18:00 CT

1–2 Days

Standard Dispatch

Austin

Texas Depot

Send a Message

Connect with the Austin team

Fill out the dispatch inquiry form or reach us directly at info@viridianenergy.space or (304) 982-9581. Our warehouse is located at 5900 Balcones Drive Suite 100, Austin, TX 78731.

Fulfillment & Guarantee

Clear terms for every household

We maintain straightforward policies so you can stock your home with absolute confidence.

Inspection
Freight
Verification

30-Day Inspection Returns

Domestic Ground Shipping

Shelf-Life Tracking

Unopened contingency modules and kits remain eligible for inspection returns and full refunds within thirty days of delivery.

Standard domestic ground shipping delivers reliably within two to five business days across the contiguous states, dispatched directly from Austin.

Every food ration and medical component is stamped with verified production dates and clear replacement schedules for long-term household peace of mind.